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A Technology Firm

 

A small IT business services several large corporate companies. It needed a professional receptionist to answer calls, record the details in their web-based logging system, and pass the call to one of their technicians.

They didn't want to pay a fortune to employ someone directly, so gave Call Care's free trial a go and found them to be fantastic.

 

Messages were accurate, and using Call Care enhanced the firms reputation with its clients. Clients got the impression that the firm was substantial and more capable of handling bigger jobs

 

 

 

 Good for:

Small IT firms | New Businesses | Virtual businesses

 

 

A Real-Estate Office

A Real Estate (Sales) Firm with multiple agents found that calls were not always going to the right agent with correct information. This was because the agent was busy, or the on-call agent was busy with clients, or sometimes a family member was answering an after-hours call.

 

The solution was to divert calls for Call Care to answer. Call Care then locates the agent requested, by land line or cell phone or text message, or uses an allocated on-duty agent if the agent requested is unavailable.

 

The firm also wanted to broadcast text messages to all sales consultants regarding up to date offers, which Call Care accomplishes quickly and well. 

 

 Good for:

Sales organisations | Insurance Agencies | Marketing Agencies

Mortgage Broking Firms | Finance Companies

 

0800 225 522

Stress Free Phone Reception Service 

7 DAY FREE TRIAL

 

Try every feature, add unlimited users, no credit card required

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