INBOUND CALL CENTRE SERVICES

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Call Care Freedom
Call Care Lite

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7 DAY FREE TRIAL

Try every feature, add unlimited users, no credit card required

Call Care Freedom

Call Care Lite

You’re not in business to spend all day (and night, in many cases) on the phone. That’s our job. With Call Care Lite we can play our respective strengths: we’ll take care of your calls – you focus on growing your business. 

 

Lite is a 24 hour, 7 day a week reception service provided by our highly professional team, right here in New Zealand. 

 

All calls are answered in person with your preferred business greeting, with all relevant details accurately taken. These are then promptly sent to you by email, text message, fax or a combination of all three. These details can be sent to any nominated member of your team, or any designated telephone or email address/es. 

 

What sets Call Care Lite apart is the level of professional service you, and as a result your customers, receive. It’s so much more than a message service – our team can know what your business does, how to find you and the names of your staff. As a result your customers will enjoy a seamless service experience, while you benefit from knowing your calls and business image are in the best possible hands. 

 

No longer does being out of the office, too busy to answer, driving, grabbing some lunch or in a meeting mean missing calls...and ultimately missing business opportunities. The flexibility of our receptionist service means no call will go unanswered – we’re here to answer 24 hours a day.

The Call care Freedom service want to deliver peace of mind and efficiency to business. We can taking bookings for appointments, reservations for restaurants, or whatever your business requires.

 

Often it's the same old questions being asked time and time again by different people that take you and your team's time. Call Care's Q&A Service conveys relevant answers to your clients ... for example, prices, product information, dates and times of events, timetables, etc.

 

the most popular use for our services is when we take your inbound calls, transfer and announce the calls to your phone of choice so you can screen callers, or simply take messages if you are busy, and email messages to your desktop or cellphone.

 

If your organisation receives jobs, via e-mail, web site, telephone or fax, we can ascertain the urgency and when required dispatch the appropriate on-call person, with reference to your procedure and rosters. Being 24/7 we can be there after hours/business hours dealing with your contractors, agents or directly with the public.

 

 

Give yourself

the Freedom

to Live

Voice to Text

Receiving messages via text saves time and money with easy to respond click technology.

24/7 Operators

Our operators are on call 24/7, great for utilities and multi national firms.

24/7 Operators

Our operators are on call 24/7, great for utilities and multi national firms.

Need a reliable partner for your inbound call handling services and inbound telemarketing/

 

At Call Care, our inbound call centre can receive and process all your incoming phone calls, giving you the freedom to work on more important things.

 

For a free quote on our inbound call management solutions contact today  

 

Call Care Telemarket

Message Taking

Taking Simple messages we can then deliver them by fax, email or text.

24/7 Operators

Our operators are on call 24/7, great for utilities and multi national firms.

An orgnaisation that needs  inbound calls answered, transferred to your team and FAQ answered.

 

See the Features

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Call Care Freedom

A service that provides reliable call handling to stay on top of your inbound calls

 

See the Features

Call Care Telemarket

Call Care Lite

A service that takes messages, and passes them to you by your choice of email or text message

 

See the Features

Q & A Service

Taking calls we can then answer any number of questions .

24/7 Operators

Our operators are on call 24/7, great for utilities and multi national firms.

Call Transfer Service

We’ll take a call, screen it and transfer it to the appropriate person nationally or internationally.

Job Dispatching

Receiving jobs either electronically or by phone we will dispatch to contractors, employees, technicians etc

Booking Manager

Using a shared appointment system we’ll take bookings while you’re with clients

Message Taking

Taking Simple messages we can then deliver them by fax, email or text.

0800 225 522

Stress Free Phone Reception Service 

Stress Free Phone Reception Service 

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