VIRTUAL RECEPTION SERVICES

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7 DAY FREE TRIAL

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Call Care Lite +

24/7 Operators

Our operators are on call 24/7, great for utilities and multi national firms.

 

 

 

Lite is a 24 hour, 7 day a week reception service provided by our highly professional team, right here in New Zealand. 

 

All calls are answered in person with your preferred business greeting, with all relevant details accurately taken. These are then promptly sent to you by email and/or text message. These details can be sent to any nominated member of your team, or any designated telephone or email address/es.

 

You’re not in business to spend all day (and night, in many cases) on the phone. That’s our job. With Call Care Lite we can play our respective strengths: we’ll take care of your calls – you focus on growing your business.

 

 

Call Care lite + supercharges the lite service

 

What sets Call Care Lite + apart is the level of professional service you, and your customers receive. It’s so much more than a message service – our team can know what your business does, how to find you and the names of your staff. As a result, your customers will enjoy a seamless service experience, while you benefit from knowing your calls and business image are in the best possible hands. 

 

This is designed for customers who may wish Call Care to collect more than just a message, such as collecting orders or providing basic FAQ's. These can then be delivered to you by your own web form or emailed via our custom designed software. It allows for some call transfers that require some urgency.

 

No longer does being out of the office, too busy to answer, driving, grabbing some lunch or in a meeting mean missing calls...and ultimately missing business opportunities. The flexibility of our receptionist service means no call will go unanswered – we’re here to answer 24 hours a day.

Supercharge our service so you can Live Lite 

Message Taking

Taking Simple messages we can then deliver them by email and/or text.

Q & A Service

Taking calls we can then answer any number of questions .

24/7 Operators

Great for utilities and multi national firms

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Message Taking

Taking Simple messages we can then deliver them by email and/or text.

Call Transfer Service

We’ll take a call, screen it and transfer it to the appropriate person nationally or internationally

Job Dispatching

Receiving jobs either electronically or by phone we will dispatch to contractors, employees, technicians etc

Booking Manager

Using a shared appointment system we’ll take bookings while you’re with clients

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Designed for small businesses for calls that may include some slight complexities, basic webforms and minimal transferring of calls 

See the Features

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Call Care Lite +

A service that takes messages, and passes them to you by your choice of email or text message

 

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Call Care Lite

Short term service option for when on holiday, staff training days, conferences etc

 

See the Features

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Call Care Casual

Call Care Calandar

Q & A Service

Taking calls we can then answer any number of questions .

24/7 Operators

Great for utilities and multi national firms.

Message Taking

Taking Simple messages we can then deliver them by email and / or text

Booking Manager

Using a shared appointment system we’ll take bookings while you’re with clients.

There’s no need to worry about not being able to get to your phone when you’re with a client  - we can handle that for you. 

Call Care Calendar offers you time.  Time to be with your clients we’ll take care of your phone and calendar, ensuring that you don’t miss any potential opportunities. 

We’ll answer your inbound phone calls and using a shared booking system (of your choice) book in a suitable time for both parties. Giving you time to spend with the client you’re with. 

 

Don’t miss

any potential opportunities

Call Care Lite

0800 22 55 22

Personalised telephone reception solutions

Stress Free Phone Reception Service 

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