VIRTUAL RECEPTION SERVICES

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7 DAY FREE TRIAL

Try every feature, add unlimited users, no credit card required

Call Care Freedom

24/7 Operators

Our operators are on call 24/7, great for utilities and multi national firms.

You’re not in business to spend all day (and night, in many cases) on the phone. That’s our job. With Call Care Lite we can play our respective strengths: we’ll take care of your calls – you focus on growing your business. 

 

Lite is a 24 hour, 7 day a week reception service provided by our highly professional team, right here in New Zealand. 

 

All calls are answered in person with your preferred business greeting, with all relevant details accurately taken. These are then promptly sent to you by email, text message, fax or a combination of all three. These details can be sent to any nominated member of your team, or any designated telephone or email address/es. 

 

What sets Call Care Lite apart is the level of professional service you, and as a result your customers, receive. It’s so much more than a message service – our team can know what your business does, how to find you and the names of your staff. As a result your customers will enjoy a seamless service experience, while you benefit from knowing your calls and business image are in the best possible hands. 

 

No longer does being out of the office, too busy to answer, driving, grabbing some lunch or in a meeting mean missing calls...and ultimately missing business opportunities. The flexibility of our receptionist service means no call will go unanswered – we’re here to answer 24 hours a day.

The Call Care Freedom service delivers peace of mind and efficiency to business.   What sets this service apart from Call Care Lite is that its just that little bit extra.  We’ll act as your virtual receptionist by transferring calls, answering basic questions, act as a messaging service and making sure that someone is there to answer your phone calls and look after your business 24/7. 


Freedom is our most popular service as we’ll take your inbound calls, transfer and announce the calls to your phone of choice so you can screen callers, or simply take messages if you are busy, and email messages to your desktop or cellphone.  Giving you the Freedom of not being attached to the phone.

For some businesses they find that the same old questions are being asked time and time again by different people that take you and your team's time. As part of the Freedom service we’ll convey relevant answers to your clients, for example, prices, product information, dates and times of events, timetables, etc.

If your organisation receives jobs, via e-mail, web site, telephone or fax, and have an after hours emergency element we can ascertain the urgency and when required dispatch to the appropriate on-call person, with reference to your procedure and rosters. Being 24/7 we are there after hours/business hours working with your on-call roster. 

 

This service also helps play an important role for remote offices and franchises ensuring that you stay connected and are able to offer your clients the same great customer experience.

Give yourself

the Freedom

to Live

Message Taking

Taking Simple messages we can then deliver them by email and/or text.

Q & A Service

Taking calls we can then answer any number of questions .

24/7 Operators

Great for utilities and multi national firms

.

Message Taking

Taking Simple messages we can then deliver them by email and/or text.

Call Transfer Service

We’ll take a call, screen it and transfer it to the appropriate person nationally or internationally

Job Dispatching

Receiving jobs either electronically or by phone we will dispatch to contractors, employees, technicians etc

Booking Manager

Using a shared appointment system we’ll take bookings while you’re with clients

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An orgnaisation that needs  inbound calls answered, transferred to your team and FAQ answered.

 

See the Features

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Call Care Freedom

A service that takes messages, and passes them to you by your choice of email or text message

 

See the Features

Call Care Lite

An organisation that needs  inbound calls answered, transferred to your team and FAQ answered.

 

See the Features

.

Call Care Calandar

Call Care Calandar

Q & A Service

Taking calls we can then answer any number of questions .

24/7 Operators

Great for utilities and multi national firms.

Message Taking

Taking Simple messages we can then deliver them by email and / or text

Booking Manager

Using a shared appointment system we’ll take bookings while you’re with clients.

There’s no need to worry about not being able to get to your phone when you’re with a client  - we can handle that for you. 

Call Care Calendar offers you time.  Time to be with your clients we’ll take care of your phone and calendar, ensuring that you don’t miss any potential opportunities. 

We’ll answer your inbound phone calls and using a shared booking system (of your choice) book in a suitable time for both parties. Giving you time to spend with the client you’re with. 

 

Don’t miss

any potential opportunities

Call Care Lite

0800 225 522

Stress Free Phone Reception Service 

Stress Free Phone Reception Service 

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