One of New Zealand’s leading answering service companies.
CallCare is here to answer the call for your business. Literally. Our success is built on helping you succeed, starting with ensuring you don’t miss telephone calls.
Our CallCare team.
Our reception team operates 24/7, servicing clients across New Zealand and Australia. Our in-house training team are Level 3 ETITO certified and ensure all calls meet our quality standards. We have senior staff available around the clock so we are able to respond to any changes, issues or events.
Our location.
Although Call Care is based in the sunshine capital of New Zealand, Blenheim, its client base is spread throughout the country. We have excellent geographical knowledge of New Zealand, enabling us to answer calls from different areas and dispatch jobs accurately.
Our mission.
To make sure no call, and no opportunity, goes unanswered.
We exist to support busy New Zealand businesses that can’t always get to the phone. Whether you’re a solo operator wearing all the hats, a small team without a dedicated receptionist, or a growing company getting calls around the clock, we’re here to help.
When someone calls your business, it matters. A missed call could be a lost customer, a missed sale, or a chance to build trust that slips away. Our mission is to help you capture every opportunity, deliver better service, and grow, without the stress of unanswered calls.
About us.
Our CallCare team.
Our reception team operates 24/7, servicing clients across New Zealand and Australia. Our in-house training team are Level 3 ETITO certified and ensure all calls meet our quality standards. We have senior staff available around the clock so we are able to respond to any changes, issues or events.
Our location.
Although Call Care is based in the sunshine capital of New Zealand, Blenheim, its client base is spread throughout the country. We have excellent geographical knowledge of New Zealand, enabling us to answer calls from different areas and dispatch jobs accurately.
Our mission.
To make sure no call, and no opportunity, goes unanswered.
We exist to support busy New Zealand businesses that can’t always get to the phone. Whether you’re a solo operator wearing all the hats, a small team without a dedicated receptionist, or a growing company getting calls around the clock, we’re here to help.
When someone calls your business, it matters. A missed call could be a lost customer, a missed sale, or a chance to build trust that slips away. Our mission is to help you capture every opportunity, deliver better service, and grow, without the stress of unanswered calls.
How we can help.
Message taking
The most affordable way to prevent missed calls, ensure callers always speak to a human and maximise lead capture.
Call transfers & switchboard
Improve call flows! Have calls answered, screened and, when appropriate, seamlessly transferred to the relevant team member.
Appointment scheduling
Ensure your calendar is managed efficiently by having our team schedule appointments in your chosen software.
Freecall 0800 number
Bundle your answering service solution with a virtual number to help your business appear larger or more professional.
Not sure which option is right for you?
Get in touch to discuss your needs with our team.
How we can help.
Message taking
The most affordable way for your business to prevent missed calls, ensure callers always speak to a human and maximise lead capture.
Find out more
Call transfers & switchboard
Improve call flows! Have calls answered, screened and, when appropriate, seamlessly transferred to the relevant team member.
Find out more
Appointment scheduling
Ensure your calendar is managed as efficiently as possible by having our team schedule appointments using your chosen system.
Find out more
Complex scripting & FAQs
Boost operational efficiency by having us answer common queries from callers and response times for urgent jobs.
Find out more
24/7 emergency response & dispatch
Boost operational efficiency by having us answer common queries from callers and response times for urgent jobs.
Find out more
Freecall 0800 numbers
Bundle your answering service solution with a virtual number to help your business appear larger or more professional.
Find out more
What business owners say about us.
What business owners say.
Frequently Asked Questions.
Find out more.
Have questions? Please fill in your details and we’ll be in touch.
Want to try our call answering services for free?
CallCare is the business phone answering solution you’ve been searching for, with calls answered in NZ. Get started with our no-obligation 7-day free trial.
Note: Our free trial is based on our CallCare Lite message-taking service, so features may differ to the plan you’re interested in.
Find out more.
Have questions? Please fill in your details and we’ll be in touch.
Why choose CallCare?
Total flexibility.
- Ability to try free for 7 days.
- No minimum contract period.
- No cancellation fees.
Happy callers.
- We answer in 3 rings, on average.
- Professionally-trained receptionists.
- Callers often compliment receptionists.
Budget-friendly.
- Pay-per-call options.
- Pay-as-you-go options.
- Solutions from just $19/month.
Spam protection.
- Zero cost for calls under 5 seconds.
- No charge for telemarketing calls.
- Ability to block unwanted numbers.
Our mission
Preventing lost opportunities arising from missed phone calls.
Missing phone calls is unnecessary. And damaging for your bottom line.
We get it. Whether you’re a small business owner juggling multiple hats, you can’t afford to hire an in-house receptionist, your busy team can’t always answer the phone or have calls coming in at all hours, you’re not alone. It’s a problem for many businesses across NZ.
But when the phone rings out or a call goes through to voicemail (often resulting in a hangup), it’s typically a missed opportunity. Maybe a prospective new customer who’ll go to your competitor instead. Or an existing customer who you fail to satisfy.
It doesn’t need to be that way! CallCare offers an affordable and reliable answering service for your business, with highly-trained receptionists and 24/7 coverage.
Why choose CallCare?
Total flexibility.
- Ability to try free for 7 days.
- No minimum contract period.
- No cancellation fees.
Happy callers.
- We answer in 3 rings, on average.
- Professionally-trained receptionists.
- Callers often compliment receptionists.
Budget-friendly.
- Pay-per-call options.
- Pay-as-you-go options.
- Solutions from just $19/month.
Spam protection.
- Zero cost for calls under 5 seconds.
- No charge for telemarketing calls.
- Ability to block unwanted numbers.