We know your industry-specific call handling requirements.
We have vast experience working across a range of industries and in-depth knowledge of the call handling needs for each.
Some of the industries we support.
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Real estate
Book more appraisals, list more properties and improve client experience with our 24-hour inbound call-handling solutions.
Highlights:
- Local New Zealand receptionists
- 24-hour, after-hours or overflow call handling
- Convenient cover for staff absences
- Tailored treatments for different call types
- Lead qualification
…
Professional services
Professionals in legal, financial and consulting services rely on answering services to ensure client enquiries are handled promptly, maintaining responsiveness and professionalism.
Highlights:
- Local New Zealand receptionists
- 24-hour, after-hours or overflow call handling
- Convenient cover for staff absences
- Tailored treatments for different call types
- Lead qualification
- Department-specific call treatments
…
IT
Within the IT sector, it’s vital for calls to be answered around the clock regardless of whether you’re a managed service provider (MSP) or break-fix service provider.
Highlights:
- Prevent missed calls 24/7
- Helpdesk support
- Call triaging
- FAQ handling
- Raise tickets in your CRM
- Route calls to technician
- Phone or contact staff for complex issues
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Marketing
Marketing and creative agencies use answering services to capture leads, handle client enquiries, and schedule consultations, ensuring constant engagement and seamless communication.
Highlights:
- Local New Zealand receptionists
- 24-hour, after-hours or overflow call handling
- Convenient cover for staff absences
- Tailored treatments for different call types
- Lead qualification
- Department-specific call treatments
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Automotive
Auto dealerships, repair centres and mechanics use answering services to manage appointment bookings, handle service enquiries, and provide after-hours support.
Highlights:
- Local New Zealand receptionists
- 24-hour, after-hours or overflow call handling
- Convenient cover for staff absences
- Tailored treatments for different call types
- Lead qualification
- Department-specific call treatments
…
Construction & trades
Electricians, plumbers and builders use answering services to handle emergency calls, schedule jobs, and manage client enquiries, ensuring fast response times and uninterrupted service operations.
Highlights:
- Local New Zealand receptionists
- 24-hour, after-hours or overflow call handling
- Convenient cover for staff absences
- Tailored treatments for different call types
- Lead qualification
- Department-specific call treatments
…
Energy & utilities
Whether it’s an outage, leak or urgent service request, your callers need to know someone will answer the phone. With CallCare, you have a 24-hour inbound call-handling solution.
Highlights:
- Calls answered in New Zealand
- Ensure emergency calls are never missed, 24/7
- Custom call scripts for outages, faults and service disruptions
- Have non-urgent calls logged and urgent calls escalated
- Route calls by NZ region, issue type, or asset class
Help for businesses of all sizes across other industries.
Self-employed & startups
Call answering for sole traders and entrepreneurs … because you can’t do it all yourself.
Small businesses
Receptionists without the overheads, to help you focus where it’s needed and grow your business.
Larger companies & corporates
Virtual switchboard solutions with capacity to handle high call volumes and complex call flows.
Find out more.
Have questions? Please fill in your details and we’ll be in touch.
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Try our call answering services for free!
CallCare is the business phone answering solution you’re searching for, with every call answered in New Zealand! Get started now with our no-obligation 7-day free trial.
Note: Our free trial is based on our CallCare Lite message-taking service, so features may differ to the plan you’re interested in.
Want to try our call answering services for free?
CallCare is the business phone answering solution you’ve been searching for, with calls answered in NZ. Get started with our no-obligation 7-day free trial.
Note: Our free trial is based on our CallCare Lite message-taking service, so features may differ to the plan you’re interested in.