Smart call answering for builders, contractors & tradies.
When you’re on the tools or at a job site, it’s tough to answer every call, but missing them means lost work. CallCare helps you answer calls, win jobs and keep clients informed.
Reliable call handling for busy builders & tradies.
Local NZ receptionists
All calls answered by friendly New Zealand professionals who understand your trade.
24-hour coverage
We answer around-the-clock, including after-hours, weekends and public holidays.
Emergency call routing
Urgent calls can be screened and escalated to your mobile or nominated on-call staff.
Lead capture
We take detailed messages so you never miss leads while you’re driving or on noisy work sites.
Quote & job intake
We collect the right job details from potential new clients to help you quote faster.
No lock-in contract
Month-to-month call allowances provide flexibility to scale as needs change.
Reliable call handling for busy builders & tradies.
Local NZ receptionists
All calls answered by friendly New Zealand professionals who understand your trade
24-hour coverage
We answer around-the-clock, including after-hours, weekends and public holidays.
Emergency call routing
Urgent calls can be screened and escalated to your mobile or nominated on-call staff.
Lead capture
We take detailed messages so you never miss leads while you’re driving or on noisy work sites.
Quote & job intake
We collect the right job details from potential new clients to help you quote faster.
No lock-in contract
Month-to-month call allowances provide flexibility to scale as needs change.
Receptionists for builders and tradies.
Whether you’re a solo electrician or running a multi-crew construction firm, missed calls can cost you jobs. Our virtual receptionists help you stay in control of client communication without dropping the tools.
Specialising in solutions for:
- Builders & Renovators
- Electricians
- Plumbers & Gasfitters
- Painters & Plasterers
- HVAC & Refrigeration Techs
- Earthworks & Landscapers
Try our virtual reception services free for 7 days with fast activation and a simple setup. Have us start answering your calls ASAP.
Receptionists for builders and tradies.
Whether you’re a solo electrician or running a multi-crew construction firm, missed calls can cost you jobs. Our virtual receptionists help you stay in control of client communication without dropping the tools.
Specialising in solutions for:
- Builders & Renovators
- Electricians
- Plumbers & Gasfitters
- Painters & Plasterers
- HVAC & Refrigeration Techs
- Earthworks & Landscapers
Try our virtual reception services free for 7 days with fast activation and a simple setup. Have us start answering your ASAP.
Receptionists for builders and tradies.
Whether you’re a solo electrician or running a multi-crew construction firm, missed calls can cost you jobs. Our virtual receptionists help you stay in control of client communication without dropping the tools.
Specialising in solutions for:
- Builders & Renovators
- Electricians
- Plumbers & Gasfitters
- Painters & Plasterers
- HVAC & Refrigeration Techs
- Earthworks & Landscapers
Try our virtual reception services free for 7 days with fast activation and a simple setup. Have us start answering your calls ASAP.
How it works.
How it works.
You divert
You divert
Your customer’s call is diverted to us.
We Answer
We answer
We answer the call with your greeting of choice.
We Connect
We connect
We handle the call as your business requires.
We Message
We message
You receive all the details via email, SMS or both.
How it works.
You divert
Your customer’s call is diverted to us.
We Answer
We answer the call with your greeting of choice.
We Connect
We handle the call as your business requires.
We Message
You receive all the details via email, SMS or both.
Let us answer while you’re on the tools
Never miss a lead.
Never miss a lead.
- Capture new client calls when you’re on-site or in transit.
- Collect key job details so you can quote faster and smarter.
- Make a great first impression with a professional NZ-based team.
Urgent call screening.
- Screen calls so you’re not disturbed by low-priority queries.
- Avoid wake-up calls from callers not prepared to pay your call-out fee.
- If your first on-call contact doesn’t answer, we’ll try your backup staff.
Less time chasing voicemails.
- Spend less time listening to voicemails and returning missed calls.
- Scale answering support up or down as your project pipeline changes.
- Deliver professional service without hiring admin staff.
Let us answer while you’re on the tools
No more missed leads.
- Phone answered when you’re on the job.
- Call details capture so you can quote quickly.
- Look professional every time with NZ staff.
Urgent call screening.
- Less distractions from non-urgent calls.
- Calls escalated based on your rules.
- Emergency callout fees quoted if required.
Reduce admin time.
- Less time chasing up voicemails.
- Call overflow support when you need it.
- Grow your business, not your overheads.
Let us answer when you’re on the tools.
No more missed leads.
- Phone answered when you’re on the job.
- Call details capture so you can quote quickly.
- Look professional every time with NZ staff.
Urgent call screening.
- Less distractions from non-urgent calls.
- Calls escalated based on your rules.
- Emergency callout fees quoted if required.
Reduce admin time.
- Less time chasing up voicemails.
- Call overflow support when you need it.
- Grow your business, not your overheads.
Limited-time offer
Save up to $60/month on our message-taking answering services.
New customer can enjoy discounted pricing for 3 months!
Yes, we’ve made it even more affordable for you to start preventing missed calls. Experience the difference partnering with CallCare can make to your business.
Limited-time offer
Save up to $60/month on our message-taking answering services.
New customer can enjoy discounted pricing for 3 months!
Yes, we’ve made it even more affordable for you to start preventing missed calls. Experience the difference partnering with CallCare can make to your business.
Services tailored to the Building & Trades industry
CallCare Lite.
Message-taking only.
Features
• 24-hour availability
• Calls answered in New Zealand
• Personalised caller greeting
• Answering basic customer queries
• Messages sent by SMS and/or email
• Multiple staff can receive messages
CallCare Freedom.
Messages with call transfers & more.
Features
• All the inclusions of CallCare Lite
• Call transfers when required
• Simple webforms submitted
• Simple calendar management
• Outbound rescheduling & reminders
• Emergency response call sequences
CallCare Complete.
Message-taking & complex call handling.
Features
• All the inclusions of CallCare Lite
• All the inclusions of CallCare Freedom
• Complex calendar management
• Complex call procedures
Plan Options.
CallCare Lite.
Message-taking only.
Features
• 24-hour availability
• Calls answered in New Zealand
• Personalised caller greeting
• Answering basic customer queries
• Messages sent by SMS and/or email
• Multiple staff to receive messages
CallCare Freedom.
Messages, call transfers & more.
Features
• All the inclusions of CallCare Lite
• Call transfers when required
• Simple webform completion
• Simple calendar management
• Outbound rescheduling & reminders
• Emergency response call sequences
CallCare Complete.
Message-taking & complex call handling.
Features
• All the inclusions of CallCare Lite
• All the inclusions of CallCare Freedom
• Complex calendar management
• Complex call procedures
We can also streamline your processes.
Have our receptionists input leads directly via CRMs, handle appointment-setting via online calendars and more. We can use your tools on our Freedom or Complete plans.
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Frequently Asked Questions.
CASE STUDY
Field services answering service.
Discover how CallCare helped a New Zealand field services company ensure calls don’t go unanswered whether on a job or after hours.
What our clients say.
What our clients say.
Other construction & trades businesses we’ve helped.
Find out more.
Have questions? Please fill in your details and we’ll be in touch.
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Try our call answering services for free!
Put New Zealand’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Note: Our free trial is based on our CallCare Lite message-taking service, so features may differ to the plan you’re interested in.
Want to try our call answering services for free?
Put New Zealand’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Note: Our free trial is based on our CallCare Lite message-taking service, so features may differ to the plan you’re interested in.