A 24/7 call answering service for marketing & creative agencies.
Pitching, strategising, designing… your team is often heads down creating results. Let us handle the phones, so no enquiries are missed and your client service remains exceptional.
Tools to help marketing agencies to capture every lead.
Tools to help marketing agencies to capture every lead.
Local NZ receptionists
All calls are answered by real people based right here in New Zealand.
24-hour coverage
Capture leads around-the-clock, including after hours, weekends and public holidays.
Branded answering
All callers are greeted with your agency name for a consistent brand experience.
Scripted call flows
Create differentiated experiences for existing clients, partner agencies and new leads.
Campaign tracking
Use separate numbers for each campaign to track and measure performance.
No lock-in contract
Month-to-month call allowances provide flexibility to scale as your needs change.
Tools to help marketing agencies to capture every lead.
Local NZ receptionists
All calls are answered by real people based right here in New Zealand.
24-hour coverage
Capture leads around-the-clock, including after hours, weekends and public holidays.
Branded answering
All callers are greeted with your agency name for a consistent brand experience.
Scripted call flows
Create differentiated experiences for existing clients, partner agencies and new leads.
Campaign tracking
Use separate numbers for each campaign to track and measure performance.
No lock-in contract
Month-to-month call allowances provide flexibility to scale as your needs change.
Receptionists for marketing agencies.
When creativity strikes, phone call interruptions can derail your momentum. Whether you’re in back-to-back meetings or deep in design, we help your team stay “in the flow” so no client calls go unanswered.
Specialising in solutions for:
- Marketing Agencies
- Creative Studios
- Advertising Firms
- PR Agencies
- Branding Consultants
- Digital Strategy Teams
Try our virtual reception services free for 7 days with fast activation and a simple setup. Have us start answering your calls ASAP.
Receptionists for marketing agencies.
When creativity strikes, phone call interruptions can derail your momentum. Whether you’re in back-to-back meetings or deep in design, we help your team stay “in the flow” so no client calls go unanswered.
Specialising in solutions for:
- Marketing Agencies
- Creative Studios
- Advertising Firms
- PR Agencies
- Branding Consultants
- Digital Strategy Teams
Try our virtual reception services free for 7 days with fast activation and a simple setup. Have us start answering your calls ASAP.
Receptionists for marketing agencies.
When creativity strikes, phone call interruptions can derail your momentum. Whether you’re in back-to-back meetings or deep in design, we help your team stay “in the flow” so no client calls go unanswered.
Specialising in solutions for:
- Marketing Agencies
- Creative Studios
- Advertising Firms
- PR Agencies
- Branding Consultants
- Digital Strategy Teams
Try our virtual reception services free for 7 days with fast activation and a simple setup. Have us start answering your calls ASAP.
How it works.
How it works.
You divert
You divert
Your customer’s call is diverted to us.
We Answer
We answer
We answer the call with your greeting of choice.
We Connect
We connect
We handle the call as your business requires.
We Message
We message
You receive all the details via email, SMS or both.
How it works.
You divert
Your customer’s call is diverted to us.
We Answer
We answer the call with your greeting of choice.
We Connect
We handle the call as your business requires.
We Message
You receive all the details via email, SMS or both.
More leads, less interruptions.
Stay in the creative zone.
Stay in the creative zone.
- Provide overflow support when your in-house team can’t answer.
- Capture new business leads with intake scripts tailored to your agency.
- Have us answer your calls while you’re pitching or producing.
Handle campaigns & launches.
- Automatic overflow support during high-volume campaign periods.
- Support event hotlines or PR responses with tailored scripting.
- Have call transfers attempted only for qualified leads.
Grow your clients, not your admin.
- Scale call handling as your agency wins new clients.
- Reduce impact on your internal team with our on-demand support.
- Easily manage sudden call volume spikes without missing calls.
More leads, less interruptions.
Stay in the creative zone.
- Overflow support for your in-house team.
- Divert calls to us when you’re in client meetings.
- Full details captured for new business leads.
Handle campaigns & launches.
- Phone support during campaign launches.
- Message taking for PR or media enquiries.
- Separate numbers for campaign tracking.
Grow clients, not admin.
- Add call handling capacity as you scale.
- Reduce team impact with smart support.
- Easily manage sudden call volume spikes.
More leads, less interruptions.
Stay in the creative zone.
- Overflow support for your in-house team.
- Divert calls to us when you’re in client meetings.
- Full details captured for new business leads.
Handle campaigns & launches.
- Phone support during campaign launches.
- Message taking for PR or media enquiries.
- Separate numbers for campaign tracking.
Grow clients, not admin.
- Add call handling capacity as you scale.
- Reduce team impact with smart support.
- Easily manage sudden call volume spikes.
Limited-time offer
Save up to $60/month on our message-taking answering services.
New customer can enjoy discounted pricing for 3 months!
Yes, we’ve made it even more affordable for you to start preventing missed calls. Experience the difference partnering with CallCare can make to your business.
Limited-time offer
Save up to $60/month on our message-taking answering services.
New customer can enjoy discounted pricing for 3 months!
Yes, we’ve made it even more affordable for you to start preventing missed calls. Experience the difference partnering with CallCare can make to your business.
Services tailored to Marketing Agencies
CallCare Lite.
Message-taking only.
Features
• 24-hour availability
• Calls answered in New Zealand
• Personalised caller greeting
• Answering basic customer queries
• Messages sent by SMS and/or email
• Multiple staff to receive messages
CallCare Freedom.
Messages, call transfers & more.
Features
• All the inclusions of CallCare Lite
• Call transfers when required
• Simple webform completion
• Simple calendar management
• Outbound rescheduling & reminders
• Emergency response call sequences
CallCare Complete.
Messages & complex call handling.
Features
• All the inclusions of CallCare Lite
• All the inclusions of CallCare Freedom
• Complex calendar management
• Complex call procedures
Plan Options.
CallCare Lite.
Message-taking only.
Features
• 24-hour availability
• Calls answered in New Zealand
• Personalised caller greeting
• Answering basic customer queries
• Messages sent by SMS and/or email
• Multiple staff to receive messages
CallCare Freedom.
Messages, call transfers & more.
Features
• All the inclusions of CallCare Lite
• Call transfers when required
• Simple webform completion
• Simple calendar management
• Outbound rescheduling & reminders
• Emergency response call sequences
CallCare Complete.
Message-taking & complex call handling.
Features
• All the inclusions of CallCare Lite
• All the inclusions of CallCare Freedom
• Complex calendar management
• Complex call procedures
We can also streamline your processes.
Have our receptionists input leads directly via CRMs, handle appointment-setting via online calendars and more. We can use your tools on our Freedom or Complete plans.
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Frequently Asked Questions.
CASE STUDY
Digital marketing agency answering service.
Discover how CallCare helped a New Zealand digital marketing agency with several hundred clients transition from a VoIP system and improve customer service.
What our clients say.
What our clients say.
Find out more.
Have questions? Please fill in your details and we’ll be in touch.
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Try our call answering services for free!
Put New Zealand’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Note: Our free trial is based on our CallCare Lite message-taking service, so features may differ to the plan you’re interested in.
Want to try our call answering services for free?
Put New Zealand’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Note: Our free trial is based on our CallCare Lite message-taking service, so features may differ to the plan you’re interested in.