A 24/7 real estate answering service to support your agents.
Missed calls are missed opportunities. Imagine booking more appraisals, listing more properties and improving client experience as a result of exceptional inbound call handling. We can help.
Low-cost virtual reception solutions so you stay open for business & capture every lead.
Stay open for business & capture every lead.
Local NZ Receptionists
Our dedicated and trained team members are all professionals based in New Zealand.
24-hour coverage
Property sellers and buyers can call at any hour, including on weekends and public holidays.
Conditional call flows
Calls treated differently depending on time of day and whether the caller is a seller or buyer.
Lead qualification
Filter messages and transfers so agents receive only enquiries from qualified buyers or sellers.
Appointment setting
Appraisals, client meetings, private showings or open houses, booked in your online calendar.
No lock-in contract
Month-to-month call allowances provide flexibility to scale as needs change.
Stay open for business & capture every lead.
Local NZ receptionists
Our dedicated and trained team members are all professionals based in New Zealand.
24-hour coverage
Property sellers and buyers can call at any hour, including on weekends and public holidays.
Conditional call flows
Calls treated differently depending on time of day and whether the caller is a seller or buyer.
Lead qualification
Filter messages and transfers so agents receive only enquiries from qualified buyers or sellers.
Appointment setting
Appraisals, client meetings, private showings or open houses, booked in your online calendar.
No lock-in contract
Month-to-month call allowances provide flexibility to scale as needs change.
Receptionists for any size real estate agencies.
In the cut-throat world of real estate, every call counts. Yet crucial enquiries may slip through the cracks out-of-hours, while busy at a house showing or during hectic property negotiations. Such missed connections can risk listings going begging, deals falling through or client confidence being diminished.
Specialising in solutions for:
- Real Estate Agents
- Property Management
- Leasing Managers
Try our virtual reception services free for 7 days with fast activation and a simple setup. Have us start answering your calls ASAP.
Receptionists for any size real estate agencies.
In the cut-throat world of real estate, every call counts. Yet crucial enquiries may slip through the cracks out-of-hours, while busy at a house showing or during hectic property negotiations. Such missed connections can risk listings going begging, deals falling through or client confidence being diminished.
Specialising in solutions for:
- Real Estate Agents
- Property Management
- Leasing Managers
Try our virtual reception services free for 7 days with fast activation and a simple setup. Have us start answering your calls ASAP.
Receptionists for any size real estate agencies.
In the cut-throat world of real estate, every call counts. Yet crucial enquiries may slip through the cracks out-of-hours, while busy at a house showing or during hectic property negotiations. Such missed connections can risk listings going begging, deals falling through or client confidence being diminished.
Specialising in solutions for:
- Real Estate Agents
- Property Management
- Real Estate Agents
- Leasing Managers
- Leasing Managers
- Property Management
Try our virtual reception services free for 7 days with fast activation and a simple setup. Have us start answering your calls ASAP.
How it works.
How it works.
You divert
You divert
Your customer’s call is diverted to us.
We Answer
We answer
We answer the call with your greeting of choice.
We Connect
We connect
We handle the call as your business requires.
We Message
We message
You receive all the details via email, SMS or both.
How it works.
You divert
Your customer’s call is diverted to us.
We Answer
We answer the call with your greeting of choice.
We Connect
We handle the call as your business requires.
We Message
You receive all the details via email, SMS or both.
Reliable phone support for Brokers and Agents
Customise call coverage.
Customise call coverage.
- Have us answer after-hours calls to your office line or agents’ cell phones.
- Provide overflow support for when your in-house receptionist can’t answer.
- Divert calls to us while at a house showing or during property negotiations.
Improve work/life balance.
- Enable agents to break free from picking up calls at inconvenient times.
- Opt to have call transfers attempted after-hours only for qualified leads.
- Minimize disruptions during much-needed R&R or precious family time.
Easily scale as required.
- Upgrade your plan as your brokerage grows or sales career flourishes.
- Save on hiring, training and wage costs for in-house receptionists.
- Easily manage sudden call volume spikes (such as seasonal demand).
More ways brokers and agents benefit.
Customise call coverage.
- After-hours calls answered when agents unavailable.
- Overflow support when in-house team can’t answer.
- Divert calls during client meetings.
Improve work-life balance.
- Avoid the pressure of late-night sales calls.
- Prioritise hot leads only, after hours.
- Help agents switch off when needed.
Easily scale as required.
- Upgrade plan as your brokerage grows.
- Save on in-house hiring, training and wages.
- Easily manage sudden call volume spikes.
More ways brokers and agents benefit.
Customise call coverage.
- After-hours calls answered when agents unavailable.
- Overflow support when in-house team can’t answer.
- Divert calls during client meetings.
Improve work-life balance.
- Avoid the pressure of late-night sales calls.
- Prioritise hot leads only, after hours.
- Help agents switch off when needed.
Easily scale as required.
- Upgrade plan as your brokerage grows.
- Save on in-house hiring, training and wages.
- Easily manage sudden call volume spikes.
Limited-time offer
Save up to $60/month on our message-taking answering services.
New customer can enjoy discounted pricing for 3 months!
Yes, we’ve made it even more affordable for you to start preventing missed calls. Experience the difference partnering with CallCare can make to your business.
Limited-time offer
Save up to $60/month on our message-taking answering services.
New customer can enjoy discounted pricing for 3 months!
Yes, we’ve made it even more affordable for you to start preventing missed calls. Experience the difference partnering with CallCare can make to your business.
Services tailored to the Real Estate industry
CallCare Lite.
Message-taking only.
Features
• 24-hour availability
• Calls answered in New Zealand
• Personalised caller greeting
• Answering basic customer queries
• Messages sent by SMS and/or email
• Multiple staff to receive messages
CallCare Freedom.
Messages, call transfers & more.
Features
• All the inclusions of CallCare Lite
• Call transfers when required
• Simple webforms submitted
• Simple calendar management
• Outbound rescheduling & reminders
• Emergency response call sequences
CallCare Complete.
Messages & complex call handling.
Features
• All the inclusions of CallCare Lite
• All the inclusions of CallCare Freedom
• Complex calendar management
• Complex call procedures
Plan Options.
CallCare Lite.
Message-taking only.
Features
• 24-hour availability
• Calls answered in New Zealand
• Personalised caller greeting
• Answering basic customer queries
• Messages sent by SMS and/or email
• Multiple staff canreceive messages
CallCare Freedom.
Messages, call transfers & more.
Features
• All the inclusions of CallCare Lite
• Call transfers when required
• Simple webform completion
• Simple calendar management
• Outbound rescheduling and reminders
• Emergency response call sequences
CallCare Complete.
Messages & complex scripting.
Features
• All the inclusions of CallCare Lite
• All the inclusions of CallCare Freedom
• Complex calendar management
• Complex call procedures
We can also streamline your processes.
Have our receptionists input leads directly via CRMs, handle appointment-setting via online calendars and more. We can use your tools on our Freedom and Complete plans.
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Frequently Asked Questions.
CASE STUDY
Lead capture answering service.
Discover how CallCare helped a New Zealand real estate sales firm ensure calls don’t go unanswered and their multiple agents receive the right messages.
What our clients say.
What our clients say.
A few property-related businesses we’ve supported.
Find out more.
Have questions? Please fill in your details and we’ll be in touch.
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Try our call answering services for free!
Put New Zealand’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Note: Our free trial is based on our CallCare Lite message-taking service, so features may differ to the plan you’re interested in.
Want to try our call answering services for free?
Put New Zealand’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Note: Our free trial is based on our CallCare Lite message-taking service, so features may differ to the plan you’re interested in.