Appointment booking service that keeps your calendar filled.
We handle your bookings so you can keep working. Our receptionists schedule appointments into your calendar, ensuring a seamless experience for you and your clients.
We handle your bookings so you can keep working. Our receptionists schedule appointments directly into your calendar.
Hassle-free bookings for your business.
24-hour support
Supporting your clients at all times, including after hours, on weekends and public holidays.
Local NZ receptionists
Appointments are booked by New Zealand based receptionists who understand Kiwi business culture.
Real-time calendar updates
We schedule appointments in real time, so you never double-book or miss leads.
We use your software
We login to your existing scheduling software – there’s no need to change your tools.
Reschedules & cancellations
We adhere to your rescheduling and cancellation policies to keep your calendar full.
No lock-in contract
Monthly subscriptions and no lock-in contracts mean you can easily scale or cancel at any time.
Hassle-free bookings for your business.
24-hour support
Supporting your clients at all times, including after hours, on weekends and public holidays.
Local NZ receptionists
Appointments are booked by New Zealand based receptionists who understand Kiwi business culture.
Real-time calendar updates
We schedule appointments in real time, so you never double-book or miss leads.
We use your software
We login to your existing scheduling software – there’s no need to change your tools.
Reschedules & cancellations
We adhere to your rescheduling and cancellation policies to keep your calendar full.
No lock-in contract
Monthly subscriptions and no lock-in contracts mean you can easily scale or cancel at any time.
Appointments booked your way.
We’ll answer your phone and manage appointments while you work.
If you’re missing bookings, or finding it difficult to get to the phone, an outsourced reception service makes sense. With our appointment booking service, we’ll manage your calendar as though we’re at your front desk.
How it works.
How it works.
You divert
Your customer’s call is diverted to us.
We answer
We answer the call with your greeting of choice.
We connect
We handle the call as your business requires.
We message
You receive all the details via email, SMS or both.
How it works.
You divert
Your customer’s call is diverted to us.
We Answer
We answer the call with your greeting of choice.
We Connect
We handle the call as your business requires.
We Message
You receive all the details via email, SMS or both.
Appointments booked your way.
We’ll answer your phone and manage appointments while you work.
If you’re missing bookings, or finding it difficult to get to the phone, an outsourced reception service makes sense. With our appointment booking service, we’ll manage your calendar as though we’re at your front desk.
Benefits for your business.
Maximise your bookings.
- Capture more appointments by offering round-the-clock scheduling.
- Fill last-minute calendar openings that would otherwise remain vacant.
- Provide phone support for queries about your fees, location or services.
Reduce admin workload.
- Keep your team focused on client service, no admin work.
- Avoid double-bookings with real-time calendar updates.
- Rest easy knowing reschedules and cancellations are taken care of.
Avoid HR headaches.
- Save on hiring, training and wage costs for in-house receptionists.
- Easily manage seasonal spikes or sudden increases in call volume.
- Overflow support for your team during peak times or lunch hours.
Benefits for your business.
Maximise your bookings.
- Capture more appointments with 24/7 scheduling.
- Fill last-minute gaps that would stay empty.
- Offer phone help fo fees, location or services.
Reduce admin workload.
- Keep your team focused on client work.
- Avoid double-bookings with live calendar updates.
- Relax as we handle reschedules and cancellations.
Avoid HR headaches.
- Save on hiring, training and wage costs.
- Manage seasonal or sudden call spikes with ease.
- Overflow support for peak times or lunch hours.
Benefits for your business.
Maximise your bookings.
- Capture more appointments with 24/7 scheduling.
- Fill last-minute gaps that would stay empty.
- Offer phone help fo fees, location or services.
Reduce admin workload.
- Keep your team focused on client work.
- Avoid double-bookings with live calendar updates.
- Relax as we handle reschedules and cancellations.
Avoid HR headaches.
- Save on hiring, training and wage costs.
- Manage seasonal or sudden call spikes with ease.
- Overflow support for peak times or lunch hours.
Plans with appointment scheduling.
CallCare Freedom.
Messages + call transfers & more.
Features
• All the inclusions of CallCare Lite
• Call transfers when required
• Simple webform completion
• Simple calendar management
• Outbound rescheduling and reminders
• Emergency response call sequences
CallCare Complete.
Messages + complex scripting.
Features
• All the inclusions of CallCare Lite
• All the inclusions of CallCare Freedom
• Complex calendar management
• Complex call procedures
In the words of our clients.
CASE STUDY
24/7 virtual switchboard for team of 20.
Discover how CallCare helped a New Zealand professional services firm save on a receptionist’s wages and still have calls transferred to staff members as needed.
Plans with appointment scheduling.
CallCare Freedom.
Appointments, call transfers & more.
Features
• 24-hour availability
• Calls answered in New Zealand
• Personalised caller greeting
• Answering basic customer queries
• Call transfers when required
• Messages sent by SMS and/or email
• Multiple staff can receive messages
• Simple webform completion
• Simple calendar management
• Outbound rescheduling and reminders
• Emergency response call sequences
CallCare Complete.
Appointments & complex call handling.
Features
• All the inclusions of CallCare Freedom
• Complex calendar management
• Complex call procedures
FAQs about our call answering services.
FAQs about our call answering services.
We’re for businesses of all kinds.
Find out more.
Have questions? Please fill in your details and we’ll be in touch.
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Try our call answering services for free!
CallCare is the business phone answering solution you’re searching for, with every call answered in New Zealand! Get started now with our no-obligation 7-day free trial.
Note: Our free trial is based on our CallCare Lite message-taking service, so features may differ to the plan you’re interested in.
Want to try our call answering services for free?
CallCare is the business phone answering solution you’ve been searching for, with calls answered in NZ. Get started with our no-obligation 7-day free trial.
Note: Our free trial is based on our CallCare Lite message-taking service, so features may differ to the plan you’re interested in.