A virtual switchboard solution when call transfers are essential.

Ensure calls get through to the right person.

Custom call scripts
No lock-in contract
We run a charter business so CallCare take our calls 24/7 and it is seamless. They are able to transfer the calls to managers, skippers or myself … they have great systems in place.
Milo Coldren, Gourmet Sailing
CallCare take care of our after-hour calls and also during periods of high call volumes during business hours. We have been with them for a long time and have no reason to change.
Jarrod Edge, Gilligan Rowe + Associates
CallCare’s service smoothly fits into our daily operations, requiring minimal oversight from us. Our clients receive immediate, personal attention, which is essential for our business.
Chantel McCarthy, Aquapro
CallCare’s ability to provide a human touch to every call, ensuring urgent matters are promptly relayed to me, has brought peace of mind and allows me to prioritise my tasks more effectively.
James Christian, JBC Dairy on Demand
Before CallCare, my days were a constant juggle between work onsite and the incessant ringing of my phone … without them, I’d be back to the endless cycle of calls, losing precious time.
Mitchell La’ulu, Impact Roofing Solutions

We answer calls fast. Our average speed of answer is around six rings or less, thanks to enterprise-grade call routing and our local New Zealand based team of trained virtual receptionists

Yes. For plans that include call transfers, we can attempt to contact multiple staff in your preferred order. You can list an unlimited number of staff or departments as internal contact points and choose who we should contact in which scenarios. For important calls, you can nominate more than one staff member for us to try.

Yes. All call transfers are warm transfers. Our receptionist will place the caller on hold, call you, introduce the caller and give you the option to accept or decline. If you’re unavailable, we’ll take a message and let the caller know when to expect a response.

Try our call answering services for free!

CallCare is the business phone answering solution you’re searching for, with every call answered in New Zealand! Get started now with our no-obligation 7-day free trial.

Note: Our free trial is based on our CallCare Lite message-taking service, so features may differ to the plan you’re interested in.

Want to try our call answering services for free?

CallCare is the business phone answering solution you’ve been searching for, with calls answered in NZ. Get started with our no-obligation 7-day free trial.

Note: Our free trial is based on our CallCare Lite message-taking service, so features may differ to the plan you’re interested in.

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Message-taking offer! Save up to $60/month for 3 months.       FIND OUT MORE

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