A reliable call answering message-taking service.
Capture more leads and avoid lost opportunities by ensuring callers always speak to a human. Receive messages instantly via email, SMS or both, so you can respond at your convenience.
Capture more leads and avoid lost opportunities by ensuring callers always speak to a human. Then receive messages instantly via email, SMS or both.
We’ll help you avoid costly missed calls.
24-hour coverage
We’re here to answer your calls day and night, including weekends and public holidays.
Local NZ receptionists
Calls are answered by receptionists in New Zealand who understand Kiwi business culture.
Branded call answering
We consistently greet your callers in your business name, with a warm professional tone.
Instant notifications
The caller’s name, contact phone and why they called are sent by email and/or SMS, pronto.
Scalable capacity
Handle sudden increases in call volume without compromising on service quality or response time.
No lock-in contract
Monthly call allowances and no lock-in contracts mean you can easily scale or cancel at any time.
Avoid costly missed calls.
24-hour coverage
We’re here to answer your calls day and night, including weekends and public holidays.
Local NZ receptionists
Calls are answered by receptionists in New Zealand who understand Kiwi business culture.
Branded call answering
We consistently greet your callers in your business name, with a warm professional tone.
Instant notifications
The caller’s name, contact phone and why they called are sent by email and/or SMS, pronto.
Scalable capacity
Handle sudden increases in call volume without compromising on service quality or response time.
No lock-in contract
Monthly call allowances and no lock-in contracts mean you can easily scale or cancel at any time.
How it works.
How it works.
You divert
Your customer’s call is diverted to us.
We answer
We answer the call with your greeting of choice.
We connect
We handle the call as your business requires.
We message
You receive all the details via email, SMS or both.
How it works.
You divert
Your customer’s call is diverted to us.
We Answer
We answer the call with your greeting of choice.
We Connect
We handle the call as your business requires.
We Message
You receive all the details via email, SMS or both.
Benefits for your business.
Never miss an important call.
Never miss an important call.
- Ensure every enquiry is captured, even when you’re busy or after hours.
- Maintain a professional presence with a dedicated answering team.
- Prioritise follow-up based on message urgency and opportunity.
Stay focused without interruptions.
- Let us handle routine calls so you can concentrate on high-value work.
- Reduce distractions to maintain your focus throughout the day.
- Avoid long wait times for callers when you are “in the zone”.
Reduce hiring headaches.
- Save on hiring, training and wage costs for in-house receptionists.
- Easily manage sudden spikes in call volume without hiring extra staff.
- Give your staff a much-needed helping hand during busy periods.
Benefits for your business.
Never miss an important call.
- Greet callers with a real person, every time.
- Instantly receive message details via email/SMS.
- Avoid missed leads and frustrated customers.
Stay focused without interruptions
- Focus on your work while we take your calls.
- Reduce disruptions from low-priority enquiries.
- Let us screen, then send only messages you need.
Hiring and cost flexibility.
- Save on recruitment, training and wage costs.
- Cater for call spikes without hiring extra staff.
- Use us full-time, temporarily or just for overflow.
Benefits for your business.
Never miss an important call.
- Greet callers with a real person, every time.
- Instantly receive message details via email/SMS.
- Avoid missed leads and frustrated customers.
Stay focused without interruptions.
- Focus on your work while we take your calls.
- Reduce disruptions from low-priority enquiries.
- Let us screen, then send only messages you need.
Hiring and cost flexibility.
- Save on recruitment, training and wage costs.
- Cater for call spikes without hiring extra staff.
- Use us full-time, temporarily or just for overflow.
Limited-time offer.
Save up to $60/month on our message-taking answering services.
New customers can enjoy discounted pricing for 3 months!
Yes, we’ve made it even more affordable for you to start preventing missed calls. Experience the difference when you partner with CallCare.
Three plan options for messaging.
CallCare Lite.
Message-taking only.
Features
• 24-hour availability
• Calls answered in New Zealand
• Personalised caller greeting
• Answering basic customer queries
• Messages sent by SMS and/or email
• Multiple staff can receive messages
CallCare Freedom.
Messages + call transfers & more.
Features
• All the inclusions of CallCare Lite
• Call transfers when required
• Simple webform completion
• Simple calendar management
• Outbound rescheduling and reminders
• Emergency response call sequences
CallCare Complete.
Messages + complex call handling.
Features
• All the inclusions of CallCare Lite
• All the inclusions of CallCare Freedom
• Complex calendar management
• Complex call procedures
Messaging plan options.
CallCare Lite.
Message-taking only.
Features
• 24-hour availability
• Calls answered in New Zealand
• Personalised caller greeting
• Answering basic customer queries
• Messages sent by SMS and/or email
• Multiple staff can receive messages
CallCare Freedom.
Messages + call transfers & more.
Features
• All the inclusions of CallCare Lite
• Call transfers when required
• Simple webform completion
• Simple calendar management
• Outbound rescheduling and reminders
• Emergency response call sequences
CallCare Complete.
Messages + complex scripting.
Features
• All the inclusions of CallCare Lite
• All the inclusions of CallCare Freedom
• Complex calendar management
• Complex call procedures
In the words of our clients.
CASE STUDY
Sales team message-taking answering service.
Discover how CallCare helped a New Zealand real estate sales firm ensure calls don’t go unanswered and their multiple agents receive the right messages.
We’re for businesses of all kinds.
We’re for businesses of all kinds.
Limited-time offer.
Save up to $60/month on our message-taking answering services.
New customers can enjoy discounted pricing for 3 months! Yes, we’ve made it even more affordable for you to start preventing missed calls. Experience the difference when you partner with CallCare.
FAQs about our call answering services.
FAQs about our call answering services.
FAQs about our call answering services.
FAQs about our call answering services.
Find out more.
Have questions? Please fill in your details and we’ll be in touch.
* Required Fields
Try our call answering services for free!
CallCare is the business phone answering solution you’re searching for, with every call answered in New Zealand! Get started now with our no-obligation 7-day free trial.
Note: Our free trial is based on our CallCare Lite message-taking service, so features may differ to the plan you’re interested in.
Want to try our call answering services for free?
CallCare is the business phone answering solution you’ve been searching for, with calls answered in NZ. Get started with our no-obligation 7-day free trial.
Note: Our free trial is based on our CallCare Lite message-taking service, so features may differ to the plan you’re interested in.
How it sounds.
Sample call answered on a CallCare Lite plan.