Cost-effective call answering for entrepreneurs and startups
Outsourcing call answering is the perfect solution for sole traders and startups wanting to avoid missed calls while keeping overheads as low as possible.
Answering solutions for even the smallest call volumes.
NZ receptionists
Your calls are answered by New Zealand based staff who understand Kiwi business culture.
24-hour coverage
We answer your calls after hours, on weekends and on public holidays, so you don’t have to.
Branded answering
We consistently greet your callers in your business name, with a warm professional tone.
Helpful interactions
We’ll answer common queries callers may have about your business using the details you provide.
Instant notifications
Messages containing all the details you need are sent promptly by email, SMS or both after each call.
No lock-in contract
Monthly call allowances and no lock-in contracts mean you can easily scale or cancel at any time.
Answering solutions for even the smallest call volumes.
NZ receptionists
Your calls are answered by New Zealand based staff who understand Kiwi business culture.
24-hour coverage
We answer your calls after hours, on weekends and on public holidays, so you don’t have to.
Branded answering
We consistently greet your callers in your business name, with a warm professional tone.
Helpful interactions
We’ll answer common queries callers may have about your business using the details you provide.
Instant notifications
Messages containing all the details you need are sent promptly by email, SMS or both after each call.
No lock-in contract
Monthly call allowances and no lock-in contracts mean you can easily scale or cancel at any time.
You can’t do it all yourself.
Outsource call handling so you can focus on the big things.
You’ve got a business to grow. We make sure your phone is answered professionally while you’re on the job, in meetings, or off the clock. With CallCare, you get the benefits of a full-time receptionist without the overheads.
You can’t do it all yourself.
Outsource call handling so you can focus on the big things.
You’ve got a business to grow. We make sure your phone is answered professionally while you’re on the job, in meetings, or off the clock. With CallCare, you get the benefits of a full-time receptionist without the overheads.
You can’t do it all yourself.
Outsource call handling so you can focus on the big things.
You’ve got a business to grow. We make sure your phone is answered professionally while you’re on the job, in meetings, or off the clock. With CallCare, you get the benefits of a full-time receptionist without the overheads.
We’re here to help.
Reclaim your time.
- Remove distractions with calls screened based on your rules.
- Create more time to focus on business growth..
- Use our team for all calls or just the ones you can’t get to.
Avoid missed opportunities.
- Capture more leads, with live answering around the clock.
- Prevent missed calls and frustrating voicemail hangups.
- Urgent calls can be forwarded to your mobile.
Stay lean and flexible.
- Avoid hiring additional staff during the early stages.
- Easily scale as your business grows.
- Sudden or sustained call volume increases taken care of.
We’re here to help.
Reclaim your time
- Avoid interruptions so you can focus.
- More time to concentrate on business growth.
- Forward all calls or just those you can’t get to.
Avoid missed opportunities.
- Every lead captured around the clock.
- Prevent missed calls and frustrating hangups.
- Have urgent calls forwarded to your mobile.
Stay lean and flexible.
- Avoid hiring extra staff during early stages.
- Easily scale as your business grows.
- Increases in call volume taken care of.
We’re here to help.
Reclaim your time
- Avoid interruptions so you can focus.
- More time to concentrate on business growth.
- Forward all calls or just those you can’t get to.
Avoid missed opportunities.
- Every lead captured around the clock.
- Prevent missed calls and frustrating hangups.
- Have urgent calls forwarded to your mobile.
Stay lean and flexible.
- Avoid hiring extra staff during early stages.
- Easily scale as your business grows.
- Increases in call volume taken care of.
How it works.
How it works.
You divert
Your customer’s call is diverted to us.
We answer
We answer the call with your greeting of choice.
We connect
We handle the call as your business requires.
We message
You receive all the details via email, SMS or both.
How it works.
You divert
Your customer’s call is diverted to us.
We Answer
We answer the call with your greeting of choice.
We Connect
We handle the call as your business requires.
We Message
You receive all the details via email, SMS or both.
Compare our live call answering services.
Lite
Simple message-taking answering service.
All plans include:
- 24-hour call handling
- All calls answered in New Zealand
- Specify your preferred caller greeting
- Basic customer queries answered
- Messages sent by SMS and/or email
- Multiple staff to receive messages
- Ability to provide roster updates
- Monthly billing report
Optional inclusion (Lite Plus):
- Additional business name greeting
- Simple webforms completed
Freedom
Outsourced call answering to set you free.
All the inclusions of Lite:
- 24-hour call handling
- All calls answered in New Zealand
- Specify your preferred caller greeting
- Basic customer queries answered
- Messages sent by SMS and/or email
- Multiple staff to receive messages
- Ability to provide roster updates
- Monthly billing report
Additional inclusions:
- Additional business name greeting
- Simple webforms completed
- Call transfers
- Emergency response call sequence
- Bespoke queue messaging
- Roster updates service
- Interaction with your software
Optional inclusions (Freedom Calendar):
- Simple calendar management
- Outbound rescheduling and reminders
Complete
The complete solution for complex call flows.
All the inclusions of Lite:
- 24-hour call handling
- All calls answered in New Zealand
- Specify your preferred caller greeting
- Basic customer queries answered
- Messages sent by SMS and/or email
- Multiple staff to receive messages
- Ability to provide roster updates
- Monthly billing report
All the inclusions of Freedom:
- Additional business name greeting
- Simple webforms completed
- Call transfers
- Emergency response call sequence
- Bespoke queue messaging
- Roster updates service
- Interaction with your software
Additional inclusions:
- Complex calendar management
- Outbound rescheduling and reminders
- Complex call procedures
Compare our live call answering services.
Lite
Simple message-taking service.
All plans include:
- 24-hour call handling
- All calls answered in New Zealand
- Specify your preferred caller greeting
- Basic customer queries answered
- Messages sent by SMS and/or email
- Multiple staff can receive messages
- Monthly billing report
Optional inclusion (Lite Plus):
- Additional business name greeting
- Simple webforms completed
Freedom
Call answering to set you free.
All the inclusions of Lite:
- 24-hour call handling
- All calls answered in New Zealand
- Specify your preferred caller greeting
- Basic customer queries answered
- Messages sent by SMS and/or email
- Multiple staff can receive messages
- Ability to provide roster updates
- Monthly billing report
Additional inclusions:
- Additional business name greeting
- Simple webforms completed
- Call transfers
- Emergency response call sequence
- Bespoke queue messaging
- Roster updates service
- Interaction with your software
Additional inclusions (Calendar):
- Simple calendar management
- Outbound rescheduling and reminders
Complete
Complete service for complex calls.
All the inclusions of Lite:
- 24-hour call handling
- All calls answered in New Zealand
- Specify your preferred caller greeting
- Basic customer queries answered
- Messages sent by SMS and/or email
- Multiple staff to receive messages
- Ability to provide roster updates
- Monthly billing report
All the inclusions of Freedom:
- Additional business name greeting
- Simple webforms completed
- Call transfers
- Emergency response call sequence
- Bespoke queue messaging
- Roster updates service
- Interaction with your software
Additional inclusions:
- Complex calendar management
- Outbound rescheduling and reminders
- Complex call procedures
The software we support.
Use any of the software below? On Freedom and Complete plans, the receptionist answering your calls can interact directly with these tools to help streamline your business operations.
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What clients say about CallCare.
We’re for NZ entrepreneurs and startups.
FAQs about our call answering services.
FAQs about our call answering services.
Find out more.
Have questions? Please fill in your details and we’ll be in touch.
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Try our call answering services for free!
CallCare is the business phone answering solution you’re searching for, with every call answered in New Zealand! Get started now with our no-obligation 7-day free trial.
Note: Our free trial is based on our CallCare Lite message-taking service, so features may differ to the plan you’re interested in.
Want to try our call answering services for free?
CallCare is the business phone answering solution you’ve been searching for, with calls answered in NZ. Get started with our no-obligation 7-day free trial.
Note: Our free trial is based on our CallCare Lite message-taking service, so features may differ to the plan you’re interested in.