Call Centre
Opportunity is Ringing—Answer the Call Today!
A Kiwi contact centre always with a friendly voice on your telephone
Call Centre Phone Services for Corporate NZ
Providing a full Contact Centre service designed for your business
If you’re serious about first-rate service and solutions that benefit your business, your team and your clients, Call Care Complete is the call service you’ve been searching for.
Complete certainly lives up to its name, as it’s a comprehensive Contact Centre service that can be tailored to meet your organisation’s particular call requirements.
Complete makes use of our highly professional receptionist team – experts who will answer your calls with your preferred business greeting, every time. All relevant jobs details are accurately taken either over the phone or electronically, then dispatched to the appropriate person/s using the procedure that works for you. This could be a text message, email, your own application or a combination of these.
Calls can also be transferred to any New Zealand or international number with the added benefit of a caller introduction and request to transfer provided by the Call Care receptionist. Similarly, calls can be transferred to voicemail or an alternative option, or the Call Care receptionist can follow an on-call roster so calls and details can be directed to the most appropriate person.
Our team can be trained to use applications and databases specific to your business, so they have access to all client details, faults and queries in one place.
Once your Call Centre closes we’ll take over seamlessly and direct calls and jobs as they would be during your business hours. Call Care complete can be completely tailored to fit your business needs, we’re pretty flexible so contact us for more details on this service.
Let us handle it for you
Call Care Complete+ encompasses all that is great about the Call Care Complete package, but we've added some extras.
Our team can become fully immersed in your business and become your call centre. We can offer you a dedicated job dispatcher, experts in your business and use your own databases and applications. The list is endless!
We can offer anything you’re business requires and will tailor our services to fit your requirements. Contact us and we can let you know more about how we can become part of your team.
Their availability is what keeps us
“Call Care provide an essential service. Our clients need a 24 hour emergency service and by using Call Care, not one call is missed. They record our incoming calls and the location of the emergency before they pass it onto us. They are always available to talk to. Anything we need to change to ensure our service is effected immediately. We have been dealing with them for the last 6-8 years and it’s availability and their reliability that keeps us with them.”
— Phil | Alf Downs
