What are the benefits of a telephone answering service?

With CallCare, your customers always reach a real person – not voicemail. Our professional New Zealand-based receptionists are available 24/7, making sure you never miss a call, even after-hours, on weekends or on public holidays. No more worrying about lunch breaks, sick days, or downtime. Just professional call handling that works around the clock.

Whether you’re a solo operator or part of a growing team, our services provide enormous benefits:

• boost customer satisfaction
• capture more leads
• avoid lost opportunities
• provide consistent call handling
• less interruptions during your day
• call screening
• record keeping made easy (all messages in writing)
• after hours availability
• emergency triaging 
• save costs – cheaper than hiring in-house
• reduce staffing issues 
• reduce recruitment time/costs
• the list goes on…