Automotive answering service for dealerships and service centres.
Every missed call could be a lost service booking, vehicle sale or warranty claim. From new enquiries to urgent service needs, we help you stay responsive without stretching internal staff.
24-hour phone support to help you keep cars moving.
NZ-based receptionists
All calls are answered by trained professionals based right here in New Zealand.
24-hour coverage
Capture enquiries at any hour, even when your service centre or dealership is closed.
Differentiate sales & service
We tailor call flows depending on whether the caller is a buyer, service customer, or supplier.
On-call escalation
Urgent breakdown or fleet support escalated based on your rules.
Appointment setting
Book test drives, maintenance services or warranty inspections directly into your calendar.
No lock-in contract
Month-to-month call allowances provide flexibility to scale as needs change.
Round-the-clock
phone support.
Local NZ receptionists
All calls are answered by trained professionals based right here in New Zealand.
24-hour coverage
Capture enquiries at any hour, even when your service centre or dealership is closed.
Differentiate sales & service
We tailor call flows depending on whether the caller is a buyer, service customer, or supplier.
On-call escalation
Urgent breakdown or fleet support escalated based on your rules.
Appointment setting
Book test drives, maintenance services or warranty inspections directly into your calendar.
No lock-in contract
Month-to-month call allowances provide flexibility to scale as needs change.
Receptionists for car dealers & service centres.
Whether you’re running a busy dealership, managing a service centre or providing mobile repairs, missed calls are missed revenue. We help ensure every customer, supplier or fleet client gets a prompt, professional response.
Specialising in solutions for:
- Car Dealerships
- Service & Repair Centres
- Auto Electricians
- Tyre & Battery Shops
- Fleet Service Providers
- Roadside Assistance Providers
Try our virtual reception services free for 7 days with fast activation and a simple setup. We’ll have your calls answered professionally ASAP.
Receptionists for car dealers & service centres.
Whether you’re running a busy dealership, managing a service centre or providing mobile repairs, missed calls are missed revenue. We help ensure every customer, supplier or fleet client gets a prompt, professional response.
Specialising in solutions for:
- Car Dealerships
- Service & Repair Centres
- Auto Electricians
- Tyre & Battery Shops
- Fleet Service Providers
- Roadside Assistance Providers
Try our virtual reception services free for 7 days with fast activation and a simple setup. We’ll have your calls answered professionally ASAP.
Receptionists for car dealers & service centres.
Whether you’re running a busy dealership, managing a service centre or providing mobile repairs, missed calls are missed revenue. We help ensure every customer, supplier or fleet client gets a prompt, professional response.
Specialising in solutions for:
- Car Dealerships
- Service & Repair Centres
- Auto Electricians
- Tyre & Battery Shops
- Fleet Service Providers
- Roadside Assistance Providers
Try our virtual reception services free for 7 days with fast activation and a simple setup. Have us start answering your calls ASAP.
How it works.
How it works.
You divert
You divert
Your customer’s call is diverted to us.
We Answer
We answer
We answer the call with your greeting of choice.
We Connect
We connect
We handle the call as your business requires.
We Message
We message
You receive all the details via email, SMS or both.
How it works.
You divert
Your customer’s call is diverted to us.
We Answer
We answer the call with your greeting of choice.
We Connect
We handle the call as your business requires.
We Message
You receive all the details via email, SMS or both.
Reliable phone support for automotive teams.
Keep your lines open.
Keep your lines open.
- Capture after-hours calls from customers wanting to book, buy or enquire.
- Opt in to overflow support during high-volume servicing hours.
- Ensure every caller reaches the right team: sales, service or accounts.
Sales, servicing, breakdowns & warranties.
- Escalate urgent roadside, breakdown or warranty calls to on-call staff.
- Prioritise qualified sales leads and returning service customers.
- Secure bookings by adding appointments straight into your calendar.
Handle variable call volumes.
- Handle seasonal surges without hiring extra receptionists.
- Reduce costs related to recruitment, training, and absenteeism.
- Use scalable, pay-per-call plans to match your changing needs.
Reliable phone support for automotive teams.
Keep lines open.
- Answer after-hours bookings and calls.
- Help when servicing demand spikes.
- Direct calls to sales, service or admin.
Sales, servicing, breakdowns & warranties.
- Escalate urgent breakdown calls to on-call staff.
- Prioritise sales and returning service customers.
- Add appointments straight into your calendar.
Handle variable call volumes.
- Handle seasonal surges without hiring extra staff.
- Reduce hiring, training, and absenteeism costs.
- Add appointments to your calendar.
Reliable phone support for automotive teams.
Keep lines open.
- Answer after-hours bookings and calls.
- Help when servicing demand spikes.
- Direct calls to sales, service or admin.
Sales, servicing, breakdowns & warranties.
- Escalate urgent breakdown calls to on-call staff.
- Prioritise sales and returning service customers.
- Add appointments straight into your calendar.
Handle variable call volumes.
- Handle seasonal surges without hiring extra staff.
- Reduce hiring, training, and absenteeism costs.
- Add appointments to your calendar.
Limited-time offer.
Save up to $60/month on our message-taking answering services.
New customer can enjoy discounted pricing for 3 months!
Yes, we’ve made it even more affordable for you to start preventing missed calls. Experience the difference partnering with CallCare can make to your business.
Limited-time offer
Save up to $60/month on our message-taking answering services.
New customer can enjoy discounted pricing for 3 months!
Yes, we’ve made it even more affordable for you to start preventing missed calls. Experience the difference partnering with CallCare can make to your business.
Services tailored to the Automotive industry.
CallCare Lite.
Message-taking only.
Features
• 24-hour availability
• Calls answered in New Zealand
• Personalised caller greeting
• Answering basic customer queries
• Messages sent by SMS and/or email
• Multiple staff can receive messages
CallCare Freedom.
Messages with call transfers & more.
Features
• All the inclusions of CallCare Lite
• Call transfers when required
• Simple webform completion
• Simple calendar management
• Outbound rescheduling & reminders
• Emergency response call sequences
CallCare Complete.
Messages & complex call handling.
Features
• All the inclusions of CallCare Lite
• All the inclusions of CallCare Freedom
• Complex calendar management
• Complex call procedures
Plan Options.
CallCare Lite.
Message-taking only.
Features
• 24-hour availability
• Calls answered in New Zealand
• Personalised caller greeting
• Answering basic customer queries
• Messages sent by SMS and/or email
• Multiple staff can receive messages
CallCare Freedom.
Messages, call transfers & more.
Features
• All the inclusions of CallCare Lite
• Call transfers when required
• Simple webform completion
• Simple calendar management
• Outbound rescheduling & reminders
• Emergency response call sequences
CallCare Complete.
Messages & complex call flows.
Features
• All the inclusions of CallCare Lite
• All the inclusions of CallCare Freedom
• Complex calendar management
• Complex call procedures
Frequently Asked Questions.
Frequently Asked Questions.
CASE STUDY
Motor dealer answering service.
Discover how CallCare helped a New Zealand motor dealership route calls and messages to the correct department and triage urgent after hours calls to the on-call representative.
What our clients say.
What our clients say.
Find out more.
Have questions? Please fill in your details and we’ll be in touch.
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Try our call answering services for free!
Put New Zealand’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Note: Our free trial is based on our CallCare Lite message-taking service, so features may differ to the plan you’re interested in.
Want to try our call answering services for free?
Put New Zealand’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Note: Our free trial is based on our CallCare Lite message-taking service, so features may differ to the plan you’re interested in.