If you’re serious about first-rate service and solutions that benefit your business, your team and your clients, Call Care Complete is the call service you’ve been searching for! Complete certainly lives up to its name, as it’s a comprehensive Contact Centre service that can be tailored to meet your organisation’s particular call requirements.
A 24/7 service, Complete makes use of our highly professional team of experts who will answer your calls with your preferred business greeting, every time. All relevant job details are accurately taken either over the phone or electronically, then dispatched to the appropriate people using the procedure that works for you, either as a text message, email, your own application or a combination of these.
Calls can also be transferred to any New Zealand or international number with the added benefit of a caller introduction and request to transfer provided by the Call Care receptionist. Similarly, calls can be transferred to voicemail or an alternative option, or the Call Care receptionist can follow an on-call roster, so calls and details can be directed to the appropriate person.