Problem: A small IT business services several large corporate companies. It needed a professional receptionist to answer calls, record the details in their web-based logging system, and pass the call to one of their technicians.
Action: They didn’t want to pay a fortune to employ someone directly, so gave CallCare’s free trial a go and found the service to be fantastic.
Result: Messages are accurate and using CallCare has enhanced the firm’s reputation with its clients. Clients get the impression that the firm is substantial and more capable of handling bigger jobs.
Does your IT company also need help with answering the phone?
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